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Table Management System

A vacant table in a restaurant is just like shelf space in a retail shop. When every square feet generates profits for food and beverage outlets, efficient seat utilization becomes very critical for profit maximization. Connected with Gourmate, Table Management System (TMS) significantly show real-time table status for maximizing seat utilization as well as enhances Food and Beverage outlets' performance in both table reservations and table arrangements to retain customers. TMS uses flexible system modules and non-proprietary hardware platform. It can be deployed at hotels, clubs and every type of food service operation.
Features
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Centralized Reservation Handling
-Customers' calls can be connected to a centralized team or an operator
-Reservation can be handled at once
-Cross-outlet reservation as well as non-stop Table reservation are possible

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Monitor Real-time Table Status
-Efficient queue management for both walk-in and phone-in guest
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Member Profile Storage
-Store members’ specific preference, visit frequency, history, usual spending and preferred table arrangement
-Higher profits from enhancing customers’ satisfaction

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Analysis Report
-Report shows the member and reservation status
-Useful for designing marketing campaigns

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Easy Editable Floorplans
-Multi-Workstation for Network Operation or Standalone Operation with Own Database
-Connect to Different Peripheral Devices: Receipt Printer, Kitchen Printer, Barcode Reader, Electronic

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Scale, and Octopus
-Smart & Space-saving Touch Screen Design

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Auto-Printer Redirection
-Free to rearrange the floorplan

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Interface with POS and other systems
-Can integrate with GourmateR, membership system, Hotel Property Management System (PMS)

 
Since 1999, Hong Kong Jockey Club has been one of the most prestigious clients of Union . The Club has installed GourmateR Restaurant Management System and Table Management System (TMS).
King of the King Group Limited, with 10 Chinese Restaurants in HK, has built a solid reputation for its gorgeous facilities for banquet.